Degraded performance on outbound calls
Incident Report for Dixa
Resolved
Our partner has confirmed that the issue is fully resolved, and the affected products and services are now operating normally.

Thank you for your patience.
Posted Dec 17, 2021 - 19:28 CET
Monitoring
Our partner has confirmed that they are seeing recovery in the performance.

On the Dixa platform, we are starting to see phone numbers being verified again, and outbound calls being possible.

We will keep monitoring for the next 2 hours, to make sure everything is back to normal.

We are very sorry for the inconvenience this is causing!
Posted Dec 17, 2021 - 17:48 CET
Identified
Our partner has identified the issue, and they are currently working on mitigating the issue.

We hope to see improvements soon, and will keep updating the status page until everything is back to normal.
Posted Dec 17, 2021 - 17:40 CET
Investigating
We are getting reports from customers not being able to make outbound calls.
This is caused by an incident with one of our partners.

We are in close contact with them and will update this page as soon as we know anything.

We are sorry for the inconvenience this is causing.
Posted Dec 17, 2021 - 16:51 CET
This incident affected: Telephony & SMS (Outbound).