Heart Internet Status - Mail174 - abnormal server behaviour

Mail174 - abnormal server behaviour

Incident Report for Heart Internet

Resolved

This incident has been resolved.

Posted May 06, 2022 - 10:09 BST

Monitoring

All mailboxes are now active and fully functioning.

As part of the restoration, emails were migrated to Mail177, and you don't need to update any of your settings. We have restored any available backups, and have communicated to those affected customers.

Posted Apr 26, 2022 - 16:55 BST

Identified

We are still seeing abnormal behaviour on this server, investigations are ongoing and additional information will be shared as soon as it is available. We apologise for any inconvenience caused.

Posted Apr 25, 2022 - 11:59 BST