Partial Outage Affecting Customers Connecting American Express Cards
Incident Report for Expensify
Resolved
This outage is now resolved.
Posted Oct 06, 2021 - 09:14 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 27, 2021 - 20:14 UTC
Update
We are actively working with American Express on the HTTP 502 error, to whom we reported the issue on September 2nd.
Upon their response, we will work with them to support them to resolve this issue and make sure our mutual customers can return to the stable and reliable connection between our services
Posted Sep 16, 2021 - 10:24 UTC
Investigating
Customers attempting to add American Express cards for the first time or attempting to add new cards to an already established connection will be impacted. We will provide updates as soon as they are made available.
Posted Aug 11, 2021 - 14:35 UTC
This incident affected: Card Import and Feeds (American Express).
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