[Cancelled] Planned Service Provider Maintenance Notification for F5 Distributed Cloud Services

Incident Report for F5

Resolved

Dear Valued Customer,

We are writing to inform you that the planned service provider maintenance has been cancelled.

Contact Information:
If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud
Posted 23 days ago. Mar 13, 2025 - 13:06 UTC

Investigating

Dear Valued Customer,

We are notifying you about a planned service provider maintenance event. This maintenance is part of our ongoing commitment to ensuring the reliability and performance of our services.

Maintenance Details:
Start Time: 26/03/25 04:00 UTC
End Time: 26/03/25 09:00 UTC
Reference ID: 9683

Impact:
None expected. Services will remain operational, though they may be at risk due to a temporary loss of redundancy.

Reason for Maintenance:
Our provider will be performing network enhancements to ensure the stability and quality of our services.

Our Commitment:
We will provide timely updates should there be any changes to the schedule or if unexpected issues arise.

Contact Information:
If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com.

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely,
F5 Distributed Cloud
Posted 23 days ago. Mar 13, 2025 - 07:34 UTC
This incident affected: North America PoPs (Miami, FL, United States (Network)) and Services (Routed Originated Services).