Major outage of OneAPI, FleetControl, CocoSoft and ICS systems
Incident Report for INVERS GmbH
Resolved
This incident has been resolved.
Posted Jun 21, 2023 - 22:04 UTC
Update
According to our current knowledge, the incident mainly affected internal monitoring metrics and not the operation of CloudBoxx. This was not affected, at least that is our state of knowledge at this point in time.
Posted Jun 21, 2023 - 21:57 UTC
Update
We are continuing to monitor for any further issues.
Posted Jun 21, 2023 - 21:44 UTC
Update
We are continuing to monitor for any further issues.
Posted Jun 21, 2023 - 21:37 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jun 21, 2023 - 21:30 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Jun 21, 2023 - 21:24 UTC
Investigating
We are currently investigating this issue.
Posted Jun 21, 2023 - 21:23 UTC
This incident affected: FleetControl (FleetControl), Legacy Stack (CocoSoft Hosting - Europe, CocoSoft Hosting - Asia, ICS Hosting - Worldwide), and OneAPI (OneAPI (REST API), OneAPI and Insight Events (RabbitMQ)).