Reduced volume of terrestrial AIS data

Incident Report for Spire Global

Resolved

This incident has been resolved.
Posted 3 months ago. Mar 03, 2025 - 14:43 UTC

Monitoring

We caught up with realtime, so all data sources are fully nominal. We are still investigating the root cause and additional stability measures, but do not expect further interruptions.
Posted 3 months ago. Mar 03, 2025 - 09:40 UTC

Update

We took some steps to recover the situation and are seeing recovery at the moment. The affected data is catching up with realtime and latencies dropping. We are still investigating the root cause and ensuring stability.
Posted 3 months ago. Mar 03, 2025 - 09:07 UTC

Investigating

We are observing an issue with parts of our terrestrial AIS data. This will result in lower received message volume or update frequency for some customers and possibly varying by geographic area. This affects data only, all APIs are otherwise working nominally.
Posted 3 months ago. Mar 03, 2025 - 08:11 UTC
This incident affected: Maritime 2.0, Maritime TCP 2.0, and Sense Cloud - Terrestrial AIS Data.