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Errors when connecting or querying Snowflake based connections

Incident Report for Mode

Resolved

This incident has been resolved.

Posted Jan 09, 2023 - 12:10 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 09, 2023 - 12:04 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 09, 2023 - 11:59 PST

Investigating

We are currently investigating an issue where connections attempts to Snowflake based connections are failing with a communication error.

Posted Jan 09, 2023 - 11:47 PST

This incident affected: Data Source Connectivity - Direct Connect.