Intermittent Availability Issues
Incident
Report for BigCommerce
Resolved
At 16:59 UTC, BigCommerce engineers received alerts indicating an increased level of errors from a subset of stores in Europe. Engineers implemented a fix and errors ceased at 17:15 UTC. At this time all services are operational in Europe and no impact was experienced with other regions.
Monitoring
A fix has been implemented and we are monitoring the results.
Investigating
BigCommerce engineers are currently investigating intermittent availability issues with a subset of stores in Europe. We will provide an update shortly.
This incident affected: Control Panel and Storefront.