CDN Outage affecting SSO sign-in system and Octane LiveDB

Incident Report for OTOY

Resolved

This incident has been resolved.

Posted Jun 08, 2021 - 04:46 PDT

Monitoring

A fix has been implemented by our CDN provider and we are monitoring for any further issues.

Posted Jun 08, 2021 - 03:58 PDT

Update

Updating list of affected components.

Posted Jun 08, 2021 - 03:31 PDT

Update

Updating list of affected components.

Posted Jun 08, 2021 - 03:31 PDT

Identified

We are currently experiencing an issue with our CDN provider that is affecting our SSO Sign-in system and OctaneRender's LiveDB. Please note that this issue does not affect OctaneRender licensing, and the impact on our SSO system is only cosmetic in nature and is still functional.

For further information, please check the related incident Report on Fastly's statuspage here:
https://status.fastly.com/incidents/vpk0ssybt3bj

Posted Jun 08, 2021 - 03:01 PDT

This incident affected: OTOY Account System, Websites and OctaneLive (OctaneLive API).