Platform Performance Issue - The Hub

Incident Report for Teaching Strategies, LLC.

Resolved

This issue is fully resolved. You may need to clear your browser's cookies and cache if you are still experiencing issues.
Posted 2 years ago. Mar 03, 2023 - 16:01 EST

Monitoring

The Hub is now operating as expected. Our vendor will continue to monitor the system to ensure the issue is fully resolved (https://status.higherlogic.com/). You may need to clear your browser's cookies and cache if you are still experiencing issues.
Posted 2 years ago. Mar 03, 2023 - 15:29 EST

Identified

Some users are unable to access The Hub. This is due to performance issues currently experienced by one of our vendors. Please check their status page for more details: https://status.higherlogic.com/
Posted 2 years ago. Mar 03, 2023 - 15:18 EST

Investigating

Some users are experiencing degraded performance in The Hub. We are currently investigating the root cause of the issue and will provide more information as soon as possible.
Posted 2 years ago. Mar 03, 2023 - 15:12 EST
This incident affected: SmartTeach (The Hub).