Mambu Status - Mexico City tenants - potential discrepancy for transactions

Mexico City tenants - potential discrepancy for transactions

Incident Report for Mambu

Resolved

Fix has been implemented for all transactions potentially impacted. No further action required. Issue now resolved.

Posted Apr 19, 2023 - 16:25 UTC

Identified

For tenants with the Mexico City time zone, Mambu discovered a discrepancy for a subset of transactions from 2 April-4 April.

We have implemented a fix for and the discrepancy is fixed for transactions moving forward.

We are working to identify and remediate transactions affected. If you required any additional support, please raise a ticket in the Customer Service portal.

Posted Apr 05, 2023 - 19:59 UTC

This incident affected: Mambu Production (N. Virginia, USA), Mambu Sandbox (N. Virginia, USA), Mambu Production 2 (N. Virginia, USA), and Mambu Sandbox 2 (N. Virginia, USA).