Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Intermittent Voice Quality Incident
Incident Report for Bandwidth
Resolved
After continued network stability, we consider this incident resolved.
Posted Oct 15, 2021 - 13:20 EDT
Monitoring
Bandwidth teams are observing expected voice call behavior. Teams will monitor overnight to ensure continued stability.
Posted Oct 14, 2021 - 19:13 EDT
Update
Bandwidth teams continue to investigate this intermittent voice service disruption.
Posted Oct 14, 2021 - 18:07 EDT
Investigating
Bandwidth is currently investigating an intermittent voice call quality incident. All teams are actively engaged at this time.
Posted Oct 14, 2021 - 16:47 EDT
This incident affected: United States Inbound Calling Services (Inbound Calling (SIP) - United States, Toll-Free calling - Inbound (SIP) - United States, REST APIs - HTTP Voice - United States, REST APIs - SIP Voice - United States, BXML - United States), United States Outbound Calling Services (Outbound Calling (SIP) - United States, Toll-Free calling - Outbound (SIP) - United States, REST APIs - HTTP Voice - United States, REST APIs - SIP Voice - United States, BXML - United States), and Canada Calling Services (Inbound Calling - Canada (SIP)).