Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

LAX Voice Incident
Incident Report for Bandwidth
Resolved
Traffic is traversing the LAX data center as expected. We consider this incident resolved,
Posted Feb 19, 2021 - 13:12 EST
Monitoring
This issue with calls traversing the LAX data center has been fixed and we are monitoring for stability.
Posted Feb 19, 2021 - 11:54 EST
Update
We are continuing to investigate this issue.
Posted Feb 19, 2021 - 10:15 EST
Update
We are continuing to investigate this issue.
Posted Feb 19, 2021 - 10:13 EST
Investigating
Bandwidth is investigating an incident impacting voice calls transversing our LAX Data Center. All teams are actively engaged.
Posted Feb 19, 2021 - 09:46 EST
This incident affected: United States Messaging Services (SMS Messaging (SMPP), MMS Messaging (MM4), Toll-Free SMS - Inbound, Toll-Free SMS - Outbound, Toll Free MMS - Inbound, Toll Free MMS - Outbound), United States Inbound Calling Services (Inbound Calling (SIP) - United States, Toll-Free calling - Inbound (SIP) - United States, REST APIs - HTTP Voice - United States, REST APIs - SIP Voice - United States, BXML - United States), United States Outbound Calling Services (Outbound Calling (SIP) - United States, Toll-Free calling - Outbound (SIP) - United States, REST APIs - HTTP Voice - United States, REST APIs - SIP Voice - United States, BXML - United States), and Canada Calling Services (Inbound Calling - Canada (SIP)).