Degraded performance
Incident Report for Helpshift
Resolved
This incident has been resolved.
Posted Jan 05, 2021 - 16:16 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 05, 2021 - 15:22 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Jan 05, 2021 - 14:30 UTC
Investigating
We are seeing the degradation of our search cluster affecting agent workflows
Posted Jan 05, 2021 - 14:29 UTC
This incident affected: Web Support Page.