All Systems Operational

About This Site

This status page provides up-to-date information about the current performance of Hologram platform. Should an outage or service interruption occur, Hologram Success and Engineering teams will post updates on this page. Upcoming maintenance windows will be announced here ahead of time.

You can subscribe to receive notifications for incidents and maintenance alerts via email, SMS, or RSS. Additionally, outage alerts and maintenance notifications will appear in the footer of Hologram.io, on the login page for the Hologram Dashboard, and in the top right corner of your Hologram Dashboard.

Cellular Networking Operational
Global Cellular Data Network Operational
SMS over cellular - Device Terminated Operational
SMS over cellular - Device Originated Operational
SIM Management Operational
Device Dashboard ? Operational
REST API Operational
SIM Card Administrative Operations Operational
Hyper SIM EUICC Operations Operational
Data Usage Reporting and Billing Operational
Data Services Operational
Data Engine and Routes Operational
SMS over IP ? Operational
SpaceBridge Tunneling ? Operational
Inbound Messaging API Operational
Hologram Website ? Operational
Hologram Store Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 6, 2024

No incidents reported today.

May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.

May 3, 2024

No incidents reported.

May 2, 2024

No incidents reported.

May 1, 2024

No incidents reported.

Apr 30, 2024

No incidents reported.

Apr 29, 2024

No incidents reported.

Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024
Resolved - This incident has been resolved.
Apr 26, 05:48 UTC
Update - G1 carrier operation outage appears to be resolved, currently processing backlog of requests
Apr 25, 20:45 UTC
Update - G1 carrier requests are delayed again
Apr 25, 18:04 UTC
Identified - G1 carrier requests are processing, now processing backlog of requests
Apr 25, 17:21 UTC
Investigating - There is a currently a backlog of operations delaying SIM operations on sims with the G1 carrier. Backlog is processing and some customers may experience delays. Cellular network and other API services are unaffected.
Apr 25, 16:55 UTC
Apr 25, 2024
Apr 24, 2024
Resolved - The source of the problem has been identified and resolved. The backlog of usage events has been cleared and all systems are operating without delay.
Apr 24, 07:31 UTC
Investigating - Usage reporting and billing of usage are delayed. Network connectivity and other services are unaffected. Hologram engineering is investigating the cause of the delay.
Apr 24, 04:56 UTC
Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.