Dao Issues
Incident Report for nShift - Webshipper
Postmortem

Briefly this morning DAO had a minor spelling error in their SQL database.

This caused shipments to report an error:
"SQL Query failed: 96-1054/Unknown column 'recevername' in 'field list'"

27 times the error was registered across all accounts in Webshipper, before Dao quickly fixed the error and we could confirm the error was in fact corrected.

The DAO It team sends their sincere apology for the inconvenience to all affected.

Posted Dec 03, 2021 - 12:54 CET

Resolved
The incident has been resolved and all shipments should be booked as usual again.
Posted Dec 03, 2021 - 11:31 CET
Investigating
We are currently receiving error reports on DAO, primarily with returns. We have informed DAO who is now investigating the issue.
Posted Dec 03, 2021 - 10:51 CET
This incident affected: External Carrier Status.