We continue to observe a continued period of recovery. At this time, we are considering this issue resolved. No further updates.
Posted 16 days ago. May 12, 2025 - 21:35 UTC
Monitoring
As of 20:32 UTC, customers should no longer experience any issues with the Private Datasource Connection (PDC) Agent. We will continue to monitor for recurrence and provide updates accordingly.
Posted 16 days ago. May 12, 2025 - 21:06 UTC
Identified
As of 18:52 UTC, we were alerted to an issue with the Private Datasource Connect (PDC) Agent. Users experiencing this issue may have encountered a "Connection Status Not Available" error for the duration for any PDC Agent configured in their environment. Additionally, users may have experienced 504 Gateway Timeout Errors and/or dashboards that query data from PDC agents failing to load data.
Posted 16 days ago. May 12, 2025 - 21:06 UTC
This incident affected: Grafana Cloud: Private Datasource Connect (PDC) (AWS US East - prod-us-east-0).