Issue Accessing Bike/Tread

Incident Report for Peloton

Resolved

We have released an update that resolved this issue. We apologize for any disruption this has caused to your workout.

Posted Jul 22, 2021 - 18:04 EDT

Identified

We’ve identified an issue with Members getting locked out of their Bike/Tread. If you are experiencing this issue, we recommend putting your device to sleep for 4 minutes and then turning it back on. We are working on a fix for this issue ASAP.

Posted Jul 22, 2021 - 13:38 EDT

This incident affected: Bike/Tread/App/Row (Member Login).