Intermittent 500 Errors

Incident Report for SolarWinds Service Desk

Resolved

This incident has been resolved.

Posted Sep 27, 2021 - 13:36 EDT

Update

We are continuing to work on a fix for this issue.

Posted Sep 27, 2021 - 11:59 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 27, 2021 - 11:30 EDT

Investigating

We are currently investigating reports of intermittent 500 errors within the application.

Posted Sep 27, 2021 - 10:48 EDT

This incident affected: SolarWinds Service Desk [USA] (Application (North America)) and SolarWinds Service Desk [EMEA] (Application (EMEA)).