Zendesk maintenance on May 21, 2023 during the following time: Maintenance start: May 21, 2023 12:00 AM PDT Maintenance end: May 21, 2023 01:30 AM PDT.
Posted May 21, 2023 - 03:11 CDT
Resolved
This incident has been resolved.
Posted May 21, 2023 - 03:08 CDT
Identified
The issue has been identified and a fix is being implemented.
Posted May 21, 2023 - 02:33 CDT
Investigating
LogicMonitor's ticketing system provider, Zendesk, is currently performing critical maintenance which will impact performance for Chat and Support ticketing system on May 21, 2023 during the following time: Maintenance start: May 21, 2023 12:00 AM PDT Maintenance end: May 21, 2023 01:30 AM PDT Customers using Chat and Support will experience a maximum service disruption of 90 minutes during this maintenance window.
Posted May 21, 2023 - 02:20 CDT
This incident affected: EMEA Region (Technical Support), AMER - EAST Region (Technical Support), AMER - WEST Region (Technical Support), and APAC - Sydney (Technical Support).