Further fixes have been rolled out and the backlog of new agents to register has caught up. Going forward, you should see registration of new agents within minutes. We will continue to monitor to ensure the service remains stable.
Posted Nov 16, 2022 - 14:54 CST
Investigating
Issues with new device registration is still occurring. The development team are looking into other factors that can cause this. If you're deploying agents, there won't be a need to re-deploy when this issue is solved.
Posted Nov 16, 2022 - 09:02 CST
Monitoring
The issue has been identified and a fix is being deployed. We estimate normal reporting/registration of agents will occur over the next 2 hours and we will continue to monitor performance.
If you are still seeing issues after that time, please get in touch at support@spiceworks.com
Posted Nov 15, 2022 - 15:29 CST
Investigating
We're investigating reports of new agent installations not being shown in the inventory dashboard, despite appearing to have registered successfully.