All of our clients that reported this issue have gotten back to us and told us its clear now. Full RCA to follow
Posted Jan 11, 2023 - 15:20 PST
Monitoring
Call reports are continuing. We have paused the EWR zone in full and are redirecting traffic arriving in EWR to ORD in Kamillio
Posted Jan 11, 2023 - 12:13 PST
Identified
Two of our freeswitch servers appear to be experiencing unusually high CPU which may have caused a short period of call disruption. We have paused the servers in question, please let us know if you experience further issues. We are continuing to monitor the situation and dig into the root
Posted Jan 11, 2023 - 11:50 PST
Investigating
Increased Reports Of Call Completion Issues in the EWR zone