A subset of Canadian users are unable to join meetings

Incident Report for Zoom

Resolved

This incident has been resolved.

Posted Jun 14, 2022 - 14:00 PDT

Monitoring

Our engineers have resolved the issue with joining meetings.

Posted Jun 14, 2022 - 12:19 PDT

Update

Our engineers have made some configuration changes to the services that support Canada, however this has not resolved the issues. We are still investigating, we will post updates as we have them.

Posted Jun 14, 2022 - 12:00 PDT

Investigating

We are investigating increased errors and reports of inability to Join already running meetings in Canada. Our engineers are currently working to resolve the issue.

Posted Jun 14, 2022 - 11:18 PDT

This incident affected: Zoom Meetings (Zoom Meetings).