We take a lot of pride in running a robust, reliable service and we're working hard to make sure this does not happen again.
Posted Apr 27, 2022 - 11:45 UTC
Monitoring
Gov.uk has updated their status page stating that the maintenance on their platform has ended. We are monitoring to access that all our systems get back to normal.
We will provide a further update at 11:30 UTC
Posted Apr 27, 2022 - 11:12 UTC
Update
We are continuing to monitor gov.uk for updates on their planned maintenance.
Next update will be provided at 11:30 UTC
Posted Apr 27, 2022 - 11:01 UTC
Update
We are continuing to monitor gov.uk for updates on their planned maintenance.
Next update will be provided at 11:00 UTC
Posted Apr 27, 2022 - 10:37 UTC
Investigating
We've currently experiencing issues that are negatively impacting latency on Right to Work check processing in the EU region.
This is due to gov.uk doing a planned maintenance on their platform.
We will provide a further update at 10:30 UTC
Posted Apr 27, 2022 - 10:13 UTC
This incident affected: Europe (onfido.com) (Right To Work).