We are experiencing payment failures on some of our services such as Transfer mobile, Collect and Paper.
Incident Report for WeTransfer
Resolved
This incident has been resolved.
Posted Mar 29, 2023 - 09:47 UTC
Identified
Our third-party payment provider is experiencing issues which are resulting in payment failures for renewals and transfer of payments on some of our products such as Transfer mobile, Collect and Paper. We will update as soon as we have more information.
Posted Mar 29, 2023 - 07:18 UTC
This incident affected: Paper (Journal Store), Collect, and WeTransfer (Transfer Mobile).