Services have been restored on the VPS Hypervisor vzsrv04.vps.apdcsy1.digitalpacific.com.au This incident is now resolved
Posted Apr 12, 2022 - 11:02 AEST
Update
Replacement hardware is in place on the VPS Hypervisor vzsrv04.vps.apdcsy1.digitalpacific.com.au. Our administrators are continuing to work on restoring services.
We are working to resolve this with top priority and will provide an update in 60 minutes, or if there is a significant change in the situation.
Posted Apr 12, 2022 - 10:17 AEST
Update
Our administrators are continuing to run hardware diagnostics on the VPS Hypervisor vzsrv04.vps.apdcsy1.digitalpacific.com.au to identify and replace failed hardware components.
We are working to resolve this with top priority and will provide an update in 60 minutes, or if there is a significant change in the situation.
Posted Apr 12, 2022 - 09:17 AEST
Identified
Our administrators have arrived at the data centre and starting hardware diagnostics on the VPS Hypervisor vzsrv04.vps.apdcsy1.digitalpacific.com.au
We are working to resolve this with top priority and will provide an update in 60 minutes, or if there is a significant change in the situation.
Posted Apr 12, 2022 - 08:04 AEST
Investigating
Be advised our internal monitoring has indicated that the VPS Hypervisor vzsrv04.vps.apdcsy1.digitalpacific.com.au is currently down.
As a result VPS services which reside on this hypervisor may not be accessible or connectable.
We are working to resolve this with top priority and will provide an update in 90 minutes, or if there is a significant change in the situation.