Degradation Of Services
Incident
Report for OpenAthens
Resolved
Our cloud infrastructure provider has resolved their network issues and all services are operating normally.
Update
Our cloud infrastructure provider is still working on mitigating their network issues. Our monitoring has shown that our services are currently operating normally. We will continue to monitor the situation until our cloud infrastructure provider has resolved their issue.
Update
Our cloud infrastructure provider is still working to mitigate their network issues. We will continue to monitor the situation and will make any changes we can to improve the performance of our service.
Update
Our cloud infrastructure provider is still working to mitigate their network issues. We will continue to monitor the situation and will make any changes we can to improve the performance of our service.
We will provide another update within the next hour.
We will provide another update within the next hour.
Update
Our cloud provider are still working to mitigate their network issues. We have made a few changes to improve service performance, however the following services are still intermittently affected:
Authentication Point
Authentication API
MyAthens user portal
Authentication Point
Authentication API
MyAthens user portal
Monitoring
Our cloud infrastructure provider have reported problems with their network which is causing intermittent issues with our service.
We are monitoring the situation closely and will make any changes we can to improve the performance of our service.
We will provide another update within the next hour.
We are monitoring the situation closely and will make any changes we can to improve the performance of our service.
We will provide another update within the next hour.
This incident affected: Authentication Point, Authentication API, and MyAthens user portal.