Possible sandbox cloning failures

Incident Report for Mambu

Resolved

This incident has been resolved.
Posted 6 months ago. Oct 21, 2024 - 07:02 UTC

Monitoring

Mambu has implemented the fix. Full functionality should now be restored; please contact us via the usual support channels if you experience any further issues.
Posted 6 months ago. Oct 16, 2024 - 06:25 UTC

Update

We are continuing to work on a fix for this issue.
Posted 6 months ago. Oct 15, 2024 - 06:24 UTC

Update

We are continuing to work on a fix for this issue.
Posted 6 months ago. Oct 14, 2024 - 15:50 UTC

Identified

Please note we have identified an issue with sandbox cloning and are currently working to mitigate this as soon as possible. Thank you for your understanding
Posted 6 months ago. Oct 09, 2024 - 09:22 UTC
This incident affected: Mambu Production (N. Virginia, USA), Mambu Production (Dublin, Ireland), Mambu Production 2 (Dublin, Ireland), Mambu Sandbox (N. Virginia, USA), Mambu Sandbox (Dublin, Ireland), Mambu Sandbox 2 (Dublin, Ireland), Mambu Production 2 (N. Virginia, USA), and Mambu Sandbox 2 (N. Virginia, USA).