Incorrect metrics displaying for blank task difficulty rating question

Incident Report for UserTesting

Resolved

This issue is now fully resolved - thank you for your patience.

Posted Jan 18, 2023 - 16:44 PST

Monitoring

Thank you for your patience! We have implemented a fix and are actively monitoring the health of test plans that employ difficulty tasks

Posted Jan 18, 2023 - 11:04 PST

Identified

We have identified the issue causing this behavior. Our Engineering team is in the process of implementing a fix and will be monitoring as we deploy it.

Posted Jan 12, 2023 - 10:02 PST

Update

We are continuing to investigate this issue.

Posted Jan 11, 2023 - 10:02 PST

Investigating

We are currently investigating this issue.

Posted Jan 11, 2023 - 10:01 PST

This incident affected: Customer Dashboard (Study Results).