CrashPlan Group LLC Status - CrashPlan Client Authentication Issue

CrashPlan Client Authentication Issue - EU5

Incident Report for CrashPlan Group LLC

Resolved

This incident has been resolved.

Posted Jan 04, 2023 - 11:35 CST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 04, 2023 - 10:41 CST

Investigating

We are investigating a problem affecting CrashPlan clients authenticating with the EU5 CrashPlan Cloud, impacting client backups and restores.

Posted Jan 04, 2023 - 03:58 CST

This incident affected: CrashPlan (console.eu5.cpg.crashplan.com).