LabCorp ordering down
Incident Report for DrChrono
Resolved
This incident has been resolved.
Posted Dec 16, 2020 - 14:13 PST
Monitoring
A fix has been implemented and we are monitoring the results. Please note that all LabCorp orders that were created and attempted to be sent will still actually be sent automatically as our system works through the backlog of orders. If you still experience a timeout error when placing new LabCorp orders today, this is due to the backlog being worked through as well and your order will remain in a queue to go out.
Posted Dec 16, 2020 - 12:23 PST
Investigating
Placing lab orders via our LabCorp integration is temporarily down. We are working to investigate this issue now and will provide an update as soon as possible.
Posted Dec 16, 2020 - 06:52 PST
This incident affected: drchrono.com and drchrono iPad EHR.