Login Related Issue - Active Directory Authentication
Incident Report for ClassLink
Resolved
If your school organization continues to experience login issues, please visit the ClassLink Help Center at help.classlink.com
Posted Apr 12, 2021 - 12:25 EDT
Monitoring
The majority of the login-related issues have been resolved. We're still working with a couple of school organizations and also performing root-cause analysis. Thank you again for your patience.
Posted Apr 12, 2021 - 11:54 EDT
Update
We're still investigating the root cause of the issue. Google and Azure integrated school organizations are not affected at all. Some AD-integrated school organizations are experiencing login issues. Thank you for your patience as we continue to address the issue.
Posted Apr 12, 2021 - 09:49 EDT
Identified
We've received reports of active directory login-related issues from a number of districts. The team is currently investigating the cause of this issue.
Posted Apr 12, 2021 - 08:13 EDT
This incident affected: Sign in to ClassLink (Active Directory Integration).