Mail access issues

Incident Report for Gandi.net

Resolved

This incident has been resolved.

Posted Nov 06, 2020 - 10:54 UTC

Monitoring

All the impacted mailboxes have been restored, the situation is stable. We are monitoring the situation for any further issues.

Posted Nov 06, 2020 - 10:32 UTC

Update

We have restarted the faulty storage unit and are now progressively bringing mailboxes back up.

Posted Nov 06, 2020 - 10:14 UTC

Update

We are continuing to work on restoring access to the impacted mailboxes.

Posted Nov 06, 2020 - 09:59 UTC

Identified

Some mailboxes are unavailable due to a storage incident. Our teams are working to resolve the situation.

Posted Nov 06, 2020 - 09:44 UTC

This incident affected: Gandimail (Access (IMAP/POP3)).