Ecwid status
We try to keep running at full speed, but if things get weird we'll update this page to keep you in the loop.
Having trouble? Email us at support@ecwid.com
Ecwid Instant Sites are not loading
Incident
Report for Ecwid
Resolved
This incident has been resolved.
Monitoring
A fix has been implemented. We continue to monitor the systems to ensure that everything works smoothly.
Investigating
We are having issues with all Ecwid Instant Sites — they are not loading. We’re working on it urgently and will keep you posted here.
All your data (products, orders, customer details, store settings, etc) is safe and intact. The Instant Sites will be up and running as usual once the issue is fixed.
We are sorry for this downtime. The next update is in 30 minutes.
If you have any questions you can reach our Support team via email at ec.support@lightspeedhq.com. Premium users can contact us via Live Chat from Ecwid Dashboard > Get Help > Open Live Chat ( Screenshot ).
All your data (products, orders, customer details, store settings, etc) is safe and intact. The Instant Sites will be up and running as usual once the issue is fixed.
We are sorry for this downtime. The next update is in 30 minutes.
If you have any questions you can reach our Support team via email at ec.support@lightspeedhq.com. Premium users can contact us via Live Chat from Ecwid Dashboard > Get Help > Open Live Chat ( Screenshot ).
This incident affected: Storefront.
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