login errors reported for some customers using SSO SAML
Incident Report for Jama Software
Resolved
This incident has been resolved.
Posted Jul 06, 2021 - 09:00 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jul 06, 2021 - 08:38 PDT
Update
Access has been restored
Posted Jul 06, 2021 - 08:38 PDT
Update
We are continuing to investigate this issue.
Posted Jul 06, 2021 - 07:02 PDT
Investigating
Customers have reported issues trying to access Jama Connect via SSO SAML. Our team is aware of the issues and are looking into it further.

If you are not using SSO SAML to log in to Jama Connect, you should not expect any changes.

We will keep this site up-to-date with the latest information. We apologize for this interruption.
Posted Jul 06, 2021 - 07:02 PDT
This incident affected: Americas (SSO - SAML).
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