Intermittent Connectivity & Website Issues

Incident Report for BlueJeans by Verizon

Resolved

This incident has been resolved.

Posted Dec 15, 2021 - 10:28 PST

Update

We are continuing to monitor for any further issues.

Posted Dec 15, 2021 - 08:22 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 15, 2021 - 08:10 PST

Identified

Our cloud platform provider has identified a network issue. We are working to resolve this issue as quickly as possible.

Posted Dec 15, 2021 - 08:04 PST

Investigating

We are currently investigating intermittent Meeting/Event join issues and access to our webpage.

Posted Dec 15, 2021 - 07:15 PST

This incident affected: BlueJeans Meetings, Web Access to bluejeans.com pages and BlueJeans Events (BlueJeans Regular Events).