Customers may be unable to purchase new Articulate 360 subscriptions or add seats to their accounts
Incident Report for Articulate
Resolved
Purchasing Articulate 360 subscriptions is working normally! You should be able to purchase new subscriptions and manage your accounts without a problem. We're sorry for the interruption.
Posted May 12, 2021 - 10:33 UTC
Monitoring
Account management and order processing is now working normally, and we're monitoring the situation carefully.
Posted May 12, 2021 - 01:58 UTC
Investigating
We're currently investigating an issue impacting customers who are purchasing new Articulate 360 subscriptions or adding seats to their existing subscriptions. We're sorry for the trouble and we'll keep you posted!
Posted May 11, 2021 - 22:02 UTC
This incident affected: Articulate.com and Articulate 360 (Account Management).
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