Sinch Incident - Degradation to V-SMS services
Incident Report for Sinch
Resolved
Dear Client,

We are writing to inform you that the issue on our V-SMS platform is completely resolved.
We experienced internal connectivity issues during the timestamps:

Incident start time: 2021-05-12 11:15 UTC
Incident end time: 2021-05-12 15:30 UTC

We appreciate your patience and apologize for the inconvenience caused.

Please contact support@sinch.com should you require further information or assistance.
Posted May 12, 2021 - 15:51 UTC
Investigating
Dear Client,

We are writing to inform you that we are currently experiencing Degradation for our V-SMS platform.
We are currently investigating the matter, and will provide updates as soon as they become available.

We apologize for any inconvenience caused.

Please reach out to support@sinch.com should you require any further assistance
Posted May 12, 2021 - 11:51 UTC
This incident affected: Verification (SMS Verification).