FreshBooks Status - FreshBooks - Some Accounting Reports unavailable

FreshBooks - Some Accounting Reports unavailable

Incident Report for FreshBooks

Resolved

The issue affecting Accounting reports and the Chart of Accounts for some users has been resolved, with no further impacts expected. Thanks again for your patience.

Posted Feb 28, 2023 - 13:04 EST

Monitoring

We have identified the cause of the Reports issue and have implemented a fix to address the issue. Access to affected Accounting reports and Chart of Accounts has now been restored. Thank you for your patience.

Posted Feb 28, 2023 - 11:02 EST

Investigating

We are currently investigating an issue that is preventing Accounting reports from loading for some users, as well as the Chart of Accounts. Apologies for any inconvenience this may cause.

Posted Feb 28, 2023 - 10:54 EST

This incident affected: FreshBooks.