Atrieve - Customers are unable to access Atrieve on Host SK36

Incident Report for PowerSchool Products

Resolved

The issue reported for Atrieve where customers are unable to access application on Host SK36 has been resolved and this incident has been closed.

Posted 20 days ago. May 26, 2025 - 13:41 PDT

Monitoring

We have deployed a fix to production that has resolved the issues for all the impacted servers for Atrieve. we will continue to monitor the application to ensure the consistent the performance and critical functionality remains intact as expected.

Posted 20 days ago. May 25, 2025 - 21:33 PDT

Investigating

We are investigating the reports of Customers are facing issue accessing Atrieve. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.

Posted 20 days ago. May 25, 2025 - 17:44 PDT

This incident affected: Atrieve (HOST36).