Discover Card Authorization Issue
Incident
Report for Authorize.net
Resolved
The issue affecting Discover Card authorizations has now been fully resolved.
Reported Start Time: 19:06 GMT on 02/06/2023
Reported End Time: 21:47 GMT on 02/06/2023
Impact: Customers are now able to use Authorize.net as normal.
Next Update: No further updates, issue resolved.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Reported Start Time: 19:06 GMT on 02/06/2023
Reported End Time: 21:47 GMT on 02/06/2023
Impact: Customers are now able to use Authorize.net as normal.
Next Update: No further updates, issue resolved.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Monitoring
A fix has been implemented by Discover Card and we are monitoring closely to ensure the issue is resolved.
Impact: The issue has been mitigated and customers are now able to use Authorize.net as expected.
Reported Start Time: 19:06 GMT on 02/06/2023
Next Update: As current status changes.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Impact: The issue has been mitigated and customers are now able to use Authorize.net as expected.
Reported Start Time: 19:06 GMT on 02/06/2023
Next Update: As current status changes.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Update
Authorize.net remains engaged on an issue that is currently affecting Discover card authorizations.
We are continuing to investigating the cause and are working urgently to resolve the issue.
Impact: Users may experience issues with transactions receiving Response To Customer (RTC) 20.
Reported Start Time: 19:06 GMT on 02/06/2023
Next Update: As status changes.
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
We are continuing to investigating the cause and are working urgently to resolve the issue.
Impact: Users may experience issues with transactions receiving Response To Customer (RTC) 20.
Reported Start Time: 19:06 GMT on 02/06/2023
Next Update: As status changes.
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Investigating
Authorize.net is aware of an issue that is currently affecting Discover card authorizations.
We are investigating the cause and working urgently to resolve the issue.
Impact: Users may experience issues with transactions receiving Response To Customer (RTC) 20
Reported Start Time: 19:06 GMT on 02/06/2023
Next Update: Within 30 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
We are investigating the cause and working urgently to resolve the issue.
Impact: Users may experience issues with transactions receiving Response To Customer (RTC) 20
Reported Start Time: 19:06 GMT on 02/06/2023
Next Update: Within 30 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
This incident affected: Payment Gateway Processing (Chase Paymentech Solutions, Elavon, TSYS Acquiring Solutions).