ControlOne routing services outage in West-2 region

Incident Report for Cytracom

Resolved

This incident has been resolved.

Posted May 22, 2023 - 09:32 CDT

Update

ControlOne Bridge Devices and ControlOne Agents connected to the west-2 region are passing traffic at normal levels.

Posted May 22, 2023 - 08:54 CDT

Monitoring

Routing services have been restored in the ControlOne West-2 region. We are continuing to monitor ControlOne Bridge devices serviced through region.

Posted May 22, 2023 - 08:42 CDT

Identified

There has been an issue affecting routing services identified in the ControlOne West-2 region. Cloud Gateways in this region are not routing traffic successfully. ControlOne Bridge devices that have fail open to internet available can continue operation in this state. We will update momentarily.

Posted May 22, 2023 - 08:07 CDT