Missing Facebook comments

Incident Report for Buffer

Resolved

This incident has been resolved.

Posted Sep 07, 2021 - 05:31 PDT

Monitoring

We have implemented a fix for this issue so all Facebook comments should come through to the Engagement dashboard again. We're monitoring the result closely.

Posted Sep 07, 2021 - 03:17 PDT

Investigating

We are not able to process some Facebook comments at this time so you might notice some missing comments on your Engagement dashboard. Our team is currently investigating the issue.

Posted Sep 07, 2021 - 01:27 PDT