SparkPost Support Ticketing Platform - Major Outage
Incident Report for SparkPost
Resolved
It appears that the third-party service we use for customer support tickets is now fully operational.
Posted May 11, 2021 - 21:02 EDT
Monitoring
It appears that the third-party service we use for customer support tickets is now available. We will monitor for the next hour and provide an update at 21:00 EST.
Posted May 11, 2021 - 20:02 EDT
Investigating
The third-party service we use for customer support tickets is experiencing a global outage. We will be slow to respond to customer support inquiries. We'll provide an update at 20:00 EST.

SparkPost Enterprise customers - please call our Emergency Hotline for time sensitive issues.
Posted May 11, 2021 - 19:25 EDT
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