Web Help Center Unavailable
Incident Report for Helpshift
Resolved
This incident has been resolved.
Posted Jul 22, 2021 - 18:28 UTC
Monitoring
A fix has been deployed and we are monitoring the health of the Web Help Center.
Posted Jul 22, 2021 - 15:58 UTC
Identified
We are observing an outage in the Web Help Center for all customers (except for customers on the new Web Help Center 2.0). FAQs are not loading.

We have identified the issue and are working towards a fix.
Posted Jul 22, 2021 - 15:05 UTC
This incident affected: Web Support Page.