Inbound SMS failure/delay towards the multiple regions.
Incident
Report for Plivo
Resolved
This incident has been resolved.
Monitoring
Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Investigating
Dear Valued Customer,
Our carrier partner is observing minor SMS failures/delays. A small percentage of phone numbers may experience SMS failure/delay.
Below are the affected areas :
Australia,
Belgium,
Czech Republic,
Germany,
India,
Ireland,
Mexico,
Romania,
South Africa,
Spain.
We're actively working with our carrier partner to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#2492
Our carrier partner is observing minor SMS failures/delays. A small percentage of phone numbers may experience SMS failure/delay.
Below are the affected areas :
Australia,
Belgium,
Czech Republic,
Germany,
India,
Ireland,
Mexico,
Romania,
South Africa,
Spain.
We're actively working with our carrier partner to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#2492
This incident affected: Carrier Partners: Messaging API (SMS, Mexico & South America, SMS, Asia, SMS, Europe, SMS, Africa).