Events- PSTN dialing not working for Presenter

Incident Report for BlueJeans by Verizon

Resolved

This incident has been resolved.

Posted Aug 24, 2021 - 17:52 PDT

Identified

The issue has been identified and we anticipate the fix to be available within 48 hrs. In the meantime, we highly recommend that Event Presenters continue to join via Desktop (Events app, browser) or Mobile App.

Posted Aug 23, 2021 - 12:50 PDT

Investigating

We are currently investigating reports of Events Presenter unable to join using PSTN dial-in number. As an alternative Presenter can join the Event from Desktop or Mobile App.

Posted Aug 23, 2021 - 07:54 PDT