Collaborate Ultra - AWS (EU) Issues uploading files to Collaborate sessions
Incident Report for Blackboard Inc.
Resolved
This incident has been resolved.
Posted Feb 02, 2021 - 10:47 EST
Investigating
Tuesday, February 2, 2021 11:00 AM GMT We have identified an issue where files are not being uploaded getting stuck in "converting" status. As a workaround, please use the "screen share" feature if you want to share a file.

The Collaborate SRE team is currently investigating this issue.
Posted Feb 02, 2021 - 06:51 EST