System Status
This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.
Service Metrics
Operator Service Alert - The United States - Possible Delays in Delivery
Incident
Report for Telesign system status
Resolved
Dear Customers and Partners,
We have received a note from the carriers that the issue is fully rectified.
As per our monitoring tools, delivery remains high and stable since 5:25 PM PST.
On behalf of the operators, we apologize for any inconvenience this issue may have caused.
If you have additional questions, please feel free to contact support@telesign.com.
We have received a note from the carriers that the issue is fully rectified.
As per our monitoring tools, delivery remains high and stable since 5:25 PM PST.
On behalf of the operators, we apologize for any inconvenience this issue may have caused.
If you have additional questions, please feel free to contact support@telesign.com.
Identified
Date: 02/22/21
Start Time: 2:14 PM PST
End Time: Ongoing
Dear Customers and Partners,
We have received notification that US Operators are experiencing delivery issues.
Customers with Dedicated Short Codes and Dedicated Long Codes may experience a temporary delay in message delivery, so we kindly ask that you plan accordingly.
On behalf of the operators, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
We will inform you once the operator has come to a resolution.
Start Time: 2:14 PM PST
End Time: Ongoing
Dear Customers and Partners,
We have received notification that US Operators are experiencing delivery issues.
Customers with Dedicated Short Codes and Dedicated Long Codes may experience a temporary delay in message delivery, so we kindly ask that you plan accordingly.
On behalf of the operators, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
We will inform you once the operator has come to a resolution.
This incident affected: Enterprise Services (SMS & SMS Verify, Voice Verify, Smart Verify, Push Verify, PhoneID Standard, PhoneID Contact, PhoneID Live, Score), Operator Alerts (Operator Alerts WW), and Standard Services (SMS, Voice, PhoneID, Score, App Verify).