Bloomreach Feed Indexing Delay
Incident Report for Bloomreach
Resolved
Dear Customer,

The feed processing challenge is resolved by Engineering. Bloomreach does appreciate your patience and partnership while we worked on this.

Thanks and Best Regards,
Bloomreach Support Team
Posted Jun 22, 2021 - 16:27 CEST
Update
We are observing feeds being processed and recovery is underway now. We are continuing to monitor the feed processing.

Thanks again for your patience.
Posted Jun 22, 2021 - 15:03 CEST
Investigating
Dear Customer,

We are currently experiencing a delay in the feed processing. Our teams are busy investigating the situation and mitigating as soon as possible.

We apologize for the inconvenience caused. We will keep you informed and will update you immediately as soon as we have any more information or an estimated resolution time.

Kind regards,
Bloomreach Support team.
Posted Jun 22, 2021 - 11:31 CEST
This incident affected: Bloomreach Search & Merch (brSM US, brSM EMEA).